Cancellation & Refund
How do I cancel an order on www.shopmb.in?
You may cancel the order within 24 hours of making the payment for the order. For such cancellations, we will refund the entire amount within 5 working days from the date of cancellation of the order.
Orders once shipped cannot be cancelled. You may however return the product(s) and request for a refund for the same by sending a mail at email@example.com, mentioning your Order ID, and we will send you details on how to return the package. Once the items are received by us,we will refund the entire amount within 5 working days from the date of cancellation of the order.
The following details are required for a refund: Account Holder Name, Account Number, IFSC Code, Bank and Branch details. For a refund, please send the product to the below address and send a mail to firstname.lastname@example.org with the above details.
D502, SJR Luxuria
Kothanur Cross Road
What if I the product is received in damaged condition?
If you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please do not refuse to accept the package. Please call at 9902388221 or write to us at email@example.com, mentioning your Order ID, and with pictures of the damage, and we will send you details on how to return the package. We will personally ensure that a brand new replacement is issued to you within a reasonable timeframe. Please make sure that the original product tag and packing is intact when you return the product.
Call or Whatsapp at 9902388221.